Privacy Policy

Patrick Henry House ("we," "us," or "our") operates the website www.patrickhenryhouse.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or submit a contact form.

This website is a marketing and informational resource. It is not a HIPAA-covered platform and does not process protected health information (PHI). By using the Site, you agree to the practices described in this policy.

Information We Collect

Information You Provide

When you fill out a contact or inquiry form on our Site, we may collect:

• Full name
• Email address
• Phone number
• Any additional details you include in the message field

Information Collected Automatically

When you visit the Site, our hosting provider may automatically collect certain technical data, including:

• IP address
• Browser type and version
• Pages visited and time spent on each page
• Referring URL
• Device type and operating system

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and contact form submissions
• Provide information about our residential treatment programs
• Facilitate the admissions process when you request it
• Send follow-up communications related to your inquiry
• Improve our website and user experience
• Comply with legal obligations

We do not sell your personal information to third parties.

SMS/Text Message Communications

By providing your phone number and opting in to receive text messages, you consent to receive SMS communications from Patrick Henry House related to your inquiry, including appointment reminders, follow-up information, and program details.

• Message frequency varies based on your inquiry and engagement.
• Message and data rates may apply depending on your carrier and plan.
• You may opt out at any time by replying STOP to any text message or by contacting us at care@patrickhenryhouse.com.
• For help, reply HELP to any message or contact us directly.

Your consent to receive text messages is not a condition of receiving services from Patrick Henry House.

Third-Party Services

We use the following third-party services to operate and improve our Site:

Web3Forms

Contact form submissions are processed through Web3Forms. When you submit a form, your name, email, phone number, and message are transmitted to Web3Forms for delivery to our team. Please review their privacy policy for details on their data handling practices.

Vercel

Our Site is hosted on Vercel. Vercel may collect standard server logs including IP addresses and request data. See Vercel's privacy policy for more information.

Google Fonts

This Site uses Google Fonts to display typefaces. When you load a page, your browser may connect to Google's servers to retrieve font files. Google may collect your IP address and browser data in this process. See Google's privacy policy for details.

Cookies and Tracking Technologies

Our Site currently uses only essential, functional cookies that are necessary for the website to operate properly. We do not use advertising cookies or complex tracking technologies at this time.

If we add analytics or tracking tools in the future, we will update this policy and, where required by law, obtain your consent before deploying them.

You can control cookies through your browser settings. Disabling cookies may affect your experience on the Site.

Data Retention and Deletion

We retain personal information collected through contact forms for as long as necessary to respond to your inquiry and for legitimate business purposes, typically no longer than 24 months from the date of your last interaction with us.

You may request deletion of your personal information at any time by contacting us at care@patrickhenryhouse.com. We will process your request within 30 days, subject to any legal obligations that require us to retain certain records.

Children's Privacy

Our Site and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a minor has submitted personal information through our Site, please contact us at care@patrickhenryhouse.com, and we will promptly delete the information.

Your Privacy Rights

Depending on your state of residence, you may have additional rights regarding your personal information.

California Residents

Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), California residents have the right to:

• Know what personal information we collect and how it is used
• Request deletion of your personal information
• Opt out of the sale or sharing of personal information (we do not sell your data)
• Non-discrimination for exercising your privacy rights

Virginia Residents

Under the Virginia Consumer Data Protection Act (VCDPA), Virginia residents may have the right to access, correct, delete, and obtain a copy of personal data, as well as opt out of targeted advertising and data sales.

To exercise any of these rights, please contact us using the information provided below. We may need to verify your identity before processing your request.

Data Security

We implement reasonable administrative and technical measures to protect the personal information you provide. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.